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Privacy policy


Last modified: December 2021


SICIS S.R.L.("SICIS" or "we") respect your privacy and are committed to protecting it through our compliance with this policy.





We collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number ("personal information"); that is about you but individually does not identify you; and/or about your internet connection, the equipment you use to access our Website and usage details.


We collect this information:

Directly from you when you provide it to us. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.




The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material, or requesting further services. Records and copies of your correspondence (including email addresses), if you contact us. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. Your search queries on the Website.


You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.




As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website. Information about your computer and internet connection, including your IP address, operating system, and browser type.


The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches. Recognize you when you return to our Website.




Your data shall be processed for the following purposes: to maintain the commercial relationship existing between the parties; to prepare statistics; to manage the registration and deregistration of users; to organize services and events; to manage requests and applications; to prepare customer satisfaction surveys; to send newsletters and magazines; to sell products or services; to customize subsequent purchases and browsing; and to send marketing communications that are most suited to your buying habits, including electronic communications, regarding offers and services related to our Website, including both the proprietary products related to the entity and those of third parties with which we collaborate that we sell through our Website.




We may disclose aggregated information about our users without restriction.


We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates, licensor(s) and franchisor/ee(s). To contractors, service providers, and other third parties we use to support our business To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SICIS's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SICIS about our Website users is among the assets transferred. To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients. For any other purpose disclosed by us when you provide the information. With your consent.


We also may share personal information about you for the following purposes:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes. For data analytics. SICIS uses third-party web analytics services on the site, such as Google Analytics. These analytics services may collect information about your activities on the site to help us analyze how visitors use the site. To learn more about opting out of data collection through Google Analytics, click here:


Under no circumstances will your personal data be communicated to other entities that do not belong to the SICIS Group or are franchisees of SICIS, without first requesting express consent.




You hereby undertake to notify SICIS of any change to your personal data to ensure that it remains up-to-date at all times and contains no errors. If by means of this form you furnish us with the personal data of other individuals, we hereby warn you that you must do so with their consent, having notified them beforehand of the matters contained in this document.




SICIS hereby states that it has adopted reasonable security measures to ensure the integrity, security and conservation of the personal information stored in its files, in accordance with the provisions of any applicable legislation in force in relation to data protection SICIS recognizes and appreciates the importance of responsible use of such information. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.


We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.





You may agree to the sending of marketing communications by marking the box established for such purpose on receipt of this Data Protection Policy. If you do not wish to have your email address used by SICIS to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]

If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.




Where you furnish your personal data via the Website, SICIS reserves the right to use cookies in order to recognize you as a frequent user and customize your use of the Website by means of pre-selecting your language, or more desired or specific content. By using cookies SICIS is able to recognize the user's browser in order to provide content and offer browsing or advertising preferences to the users' demographic profiles, measure visits and traffic parameters, and monitor the progress and number of hits.




Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to ensure that the Website functions correctly and efficiently since they provide the owners of the Website with information. The use of cookies is standardized in the majority of websites. Cookies enable us, among other things, to store and recover information on your browsing habits and your device and, depending on the information they contain and the way in which you use your device, they may be used to recognize and identify the user in order to enhance your browsing experience and offer you the services you request. If you would prefer not to send cookies to our systems you can disable and control them through your browser settings, erasing them from the browser history -cache- when you end your visit.




Classified by expiry date

Session cookies: Session cookies remain in your browser during your visit (e.g. until you close the browser or leave the site). Persistent cookies: Persistent cookies are saved in your browser after the session (unless they are deleted).


Classified by activity

Performance cookies: Performance cookies collect information on Website use; they do not gather personal data and the collected data is stored anonymously. Performance cookies are used to enhance the Website experience. Functionality cookies: Functionality cookies enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customization of the Website).


Classified by purpose

Analytical cookies: Analytical cookies are used to gather data on user activity for statistical purposes. Among others, they analyze the number of users visiting the Website, the number of pages visited, as well as user activity on the Website and the frequency of use. The data collected is always anonymous in order to ensure that there is no way of using the data collected to identify any user. Authentication cookies: These enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, and customization of the Website).


Classified by origin

First-party cookies: the web server of the visited page sets First-party cookies. Third-party cookies Third-party cookies are sent to the user's terminal equipment from a device or domain that is not managed by the editor, but rather by another entity that processes the data collected through the cookies.



By using the Website, we understand that you consent to, and agree with, the use and storage of the following cookies on your computer/device/browser for the purposes stated above. By continuing to browse this Website, the user will be accepting the creation of cookies for the aforementioned purposes.


Notwithstanding the foregoing, should the user subsequently wish to eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by his browser for this purpose.




You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Depending on the web browser used by the user, the procedure for allowing and eliminating cookies will be one of the following:


Firefox: Internet Explorer: Safari: Google Chrome:


The web browsers store the cookies and browser settings must be used to exercise your right to eliminate or disable them. Neither this web nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers. In certain cases, it is necessary to install cookies to ensure that the browser does not forget your decision not to accept them.


            Should the user fail to accept the cookies or block them subsequently, Website functionalities may be affected. The Cookie Policy may vary based on the cookies used. If SICIS amends its Cookie Policy, it will post a notice on the Website to inform you of any change in the type of data collected. Notwithstanding the foregoing, regular visits to the Cookie Policy page are recommended to keep you informed of any exceptions in this connection.


Lastly, should you have any problem in relation to the use of cookies on this Website, you may contact us at the following email address [email protected] You may access, modification, delete the data SICIS maintains by contacting SICIS at the following email address: [email protected]




Note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit. Like many websites, the SICIS is currently not designed to respond to "Do Not Track" signals from visitors' browsers. To learn more about "Do Not Track" you may wish to visit




This section applies to the processing of Californian consumers' personal information (it does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals). This section is intended to address certain relevant notice requirements of the California Consumer Privacy Act of 2018 (or "CCPA"). Certain terms used below have the meaning given in the CCPA.

Your information, sources, and purposes:

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes such purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.


Selling your information: We have not sold personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our platforms in an effort to serve you content and advertisements that may be of interest to you. You have the right to opt out of this disclosure of your information.

Your rights: Subject to exceptions under applicable law, you may have certain choices regarding our use and disclosure of your personal information, as described below.

Access:  You have the right to request that we disclose to you the personal information we have collected about you during the past 12 months and details regarding such collection, use, disclosure of the information. You have the right to such a request twice in a 12-month period. Deletion: you have the right to request deletion of the personal information we have collected from you subject to certain exceptions. Opt-Out: You have the right to manage the activation of the cookies as described in the cookie section.

To exercise your rights, described above, you can:

Call the toll-free number +1 212-965-4100 from Monday to Friday from 9 a.m. to 7 p.m., excluding public holidays; or Write to Customer Care by the “Contact us" section of the Website; or Contact us directly at the address indicated above [this references a physical address of the company]. If you exercise your rights, we may require you to provide certain information to verify your identity (such as your name, email address, phone number and/or address).

No discrimination: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us.

Personal, family and household clients: As outlined in our Privacy Policy, California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email message to our email address below [email address] with "Request for California Privacy Information" in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you with a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year, along with the third parties' names and addresses. Please note that not all personal information sharing is covered by Section 1798.83's requirements.



It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


If you have additional questions about our privacy practices, you can write to us at:

Attn: Privacy Policy


SICIS S.r.l.


Via Borgonuovo 29 20121 MILAN (Italy)


Or via the following Email Address: [[email protected]].